Welcome to Safe Haven Home
We are so happy to be hosting you! We are a family-owned company and believe that family comes first. We love to vacation, and assume you do too! We hope you take time to enjoy the area and make lasting memories. Tag us @stayconmigo on Instagram so we can be part of your vacation too! Feel free to reach out at any time during your stay.
Frequently Asked Questions
Address & Directions
3857 W. Ivey Ranch Rd., South Jordan, Utah 84009
GPS Navigation will take you right to the property.
Parking
Please keep all cars in the garage and driveway.
Check-In Time
4:00 PM MST, unless otherwise agreed upon. Early check-ins are available on a case-by-case basis.
Gaining Access
Your code will be sent 24 hours prior to check-in via message. The code is entered into the smart deadbolt — a black circle that looks like a regular deadbolt but is in fact a touch screen keypad. Enter the code given and then press the unlock symbol. You may need to "wake it up" first.
Tutorial Video (Note: The code used in the video is not your code.)
To lock: make sure the door is fully closed, then tap the padlock button. Check that the lock is fully engaged by trying to open the door.
Heating & Cooling
The property is equipped with central heating and cooling that can be controlled via the thermostat.
WiFi
Network Name: diegotothebay
Password: IveyRanch1
Router Location: Office
House Rules
1. Smoking/Vaping: No smoking or vaping on the premises. A $200/day fee will be assessed for each day of the reservation if guests are found smoking or vaping.
2. Pet Policy: Pets are allowed at $10 per pet, per day. ESAs fall under this requirement. Service Animals are permitted at all properties at no extra cost. Unauthorized pets incur a $250 fee. Guests must pick up after their animal; a $10 fee per exterior location applies if not cleaned up.
3. Early Check-In/Late Check-Out: Standard fee is $15/hour. 24 hours' advance notice required. Unauthorized late check-outs incur a $50/hour fee.
4. Cancellation: By booking, guests agree to the cancellation policy on the listing. If the original dates are rebooked after a cancellation, a refund will be issued to the original guest.
5. Occupancy Limits: The maximum number of guests is indicated on the listing. Additional fees may apply for guests above the number on the reservation.
6. Consumables: Paper goods, soaps, sponges, and detergents found at the property upon arrival are all that are included.
7. Lost and Found: Items left behind will be held for 14 days. Items can be shipped for a $20 fee plus shipping. After 14 days, items are considered abandoned.
8. Property Condition: Survey the property upon arrival and report any pre-existing damages within the first two hours after check-in.
9. Pests: Properties are professionally treated. If a pest-related medical issue is reported, guests must seek medical attention to confirm the cause.
10. Locked Out: For key-access doors, guest services can provide lockbox instructions. If our team is dispatched, a $60 fee applies.
11. Moving Furniture: Not allowed. A $500 fee applies if cleaners must move furniture.
12. Quiet Hours: 10:00 PM to sunrise.
13. Missing/Broken Items: Report to the host. Leave broken items on the kitchen counter.
14. Garbage: All garbage must be bagged and stowed in the bins on the property.
15. Doors and Windows: Please lock and close all windows and doors upon leaving.
Check-Out Time
10:00 AM MST, unless otherwise agreed upon. Late check-outs are available on a case-by-case basis.
Check-Out Instructions
- Please leave the linens on the beds.
- For used towels, put them in a pile on the bathroom floor.
- If you moved furniture, please move it back.
- If something didn't work during your stay, please let us know.
- Clean any used dishes in the sink.
25% Off Ski Rentals with Ski 'N See
As our guest, enjoy exclusive 25% savings on ski and snowboard rentals with Ski 'N See, Utah's trusted rental partner with 14 locations near every major resort. No deposit, no blackout dates. Use promo code CMIGO25 at checkout.
House Manual
Garbage & Recycling
Garbage and recycling bins can be found in the garage. All garbage must be bagged. Pick-Up Day: Friday. We have a trash valet service that will open the garage, roll the bins to the curb, and roll them back after pick-up. You may hear them during your stay. If receptacles are full upon arrival, please notify us.
Hope to see you again!
If you love the home and want to stay here again, click here.