Conmigo Vacation Rentals
Property Management

Welcome to Terra #101

Terra amenities

We are so happy to be hosting you for your upcoming stay! We are a family-owned company and believe that family comes first. We hope you take time to enjoy the area and make lasting memories. Please tag @stayconmigo on Instagram so we can be part of your adventure! Feel free to reach out at any time during your stay.

Frequently Asked Questions

Address & Directions

Address will be provided in your welcome message 24 hours before check-in.

GPS navigation will take you right to the property.

Parking

Parking details will be included in your welcome message. Please do not park in reserved spots belonging to other residents.

Check-In Time

4:00pm MST, unless otherwise agreed upon. Early Check-Ins are available on a case by case basis with varied fees.

Gaining Access

Your code will be sent 24 hours prior to check-in via message.

  • Unlocking Upon Arrival: Enter the code into the smart deadbolt (a black touch screen keypad) and press the unlock symbol. You may need to wake it up first. Tutorial Video (note: the code in the video is not your code).
  • Locking Upon Departure: Make sure the door is fully closed, then tap the padlock button. Check that the lock is fully engaged by trying to open the door.

Heating & Cooling

The property is equipped with central heating and cooling that can be controlled via the thermostat.

Check-Out Time

10:00am MST, unless otherwise agreed upon. Late Check-Outs are available on a case by case basis with varied fees.

Check-Out Instructions

We only ask a few things of our guests, as we know you're busy packing up:

  • Please leave the linens on the beds.
  • For used towels, please put them in a pile on the floor of the bathroom.
  • If you moved furniture, PLEASE move it back!
  • If something didn't work during your stay, please let us know.

Area Recommendations

For a detailed guide to the area, check out our Salt Lake recommendations here!

House Rules

  1. Smoking/Vaping: No smoking or vaping is allowed on the premises. A $200 per day fee will be assessed for each day of the reservation.
  2. Pet Policy: Pet-friendly properties are marked on the listing. Pets are $10 per pet, per day. ESAs fall under this requirement. Service Animals are permitted at all properties at no extra cost. Unauthorized pets incur a $250 fee. Guests must clean up after their animal ($10 per exterior location if not cleaned up).
  3. Communication: Guest services is available 24/7 on the booking platform. When reaching out, please have ready: the name on the reservation, the property name or address, and the city.
  4. Early Check-In/Late Check-Out: Subject to cleaning team availability. Standard fee is $15 per hour. 24 hours advance notice required. Unauthorized late check-outs incur a $50 fee per hour.
  5. Cancellation: By booking, guests agree to the cancellation policy on the listing. If the original dates are rebooked after a cancellation, a refund will be issued to the original guest.
  6. Occupancy Limits: The maximum number of guests is indicated on the listing. Additional fees may be assessed for guests above the number on the reservation.
  7. Consumables: Paper goods, soaps, sponges, and detergents found at the property upon arrival are all that are included. Additional items are the guest's responsibility.
  8. Lost and Found: Items left behind will be held for 14 days. Items can be shipped for a $20 fee plus materials and shipping. After 14 days, items are considered abandoned.
  9. Acceptance of State of Property: Survey the property upon arrival and report pre-existing damages within 2 hours of check-in. After that, the guest accepts the condition of the property.
  10. Pests: Professional pest control is required at all properties. If a medical professional confirms a pest-related condition, the host will contact a third-party pest control company to verify and take appropriate action.
  11. Locked Out: For key doors, guest services can instruct on lockbox access. For other doors, guests must call a locksmith at their own cost. If the host's team is dispatched, a $60 fee applies.
  12. Moving Furniture: Not allowed. A $500 fee will be assessed if cleaners have to move furniture.
  13. Quiet Hours: 10:00 PM to sunrise. Keep all audio and noise at a minimum out of respect for surrounding residents.
  14. Missing/Broken Items: Report to the host. Leave broken items on the kitchen counter. Additional charges may apply.
  15. Garbage: All garbage must be bagged and stowed in the bins on the property.
  16. Doors and Windows: Lock and close all windows and doors upon leaving.
  17. Cameras: Outdoor security cameras may be in use and are disclosed on the listing. No cameras are located in or pointing to indoor spaces.
  18. Property Maintenance: Light maintenance may occur during your stay. We will notify you in advance of any indoor work.

House Manual

Community Pool

Community pool

The community pool is available for guest use during posted hours. Please follow all posted pool rules and be respectful of other residents.

Parking Map

Parking map

Garbage & Recycling

Garbage

Garbage and recycling bins can be found outside. All garbage must be bagged. If receptacles are full upon arrival, please notify us.

Television

Television

The TVs are equipped with Roku devices. After turning on the TV, Roku will ask you to input your check-out date. You'll then be free to use any of the available apps with your personal logins. On your check-out date, the TV will reset and sign you out of any streaming platforms.

Tipping

Tipping guide

  • Waiter/Waitress: 15%-20% of the total bill
  • Taxi Service: 10% of the total fare
  • Cleaning Service: Any amount is welcome and appreciated