Hollanders House

We are so happy to be hosting you for your upcoming vacation! We are a family-owned company and believe that family comes first. We love to vacation, and assume you do too! We hope you take time to enjoy the area and make lasting memories. Please tag @stayconmigo on Instagram so we can be part of your vacation too! Every detail was curated to ensure a high-quality stay for our family and for you. Feel free to reach out at any time during your stay.

Frequently Asked Questions

Address & Directions

3076 Melbourne Street, Salt Lake City, UT 84106

GPS navigation will take you right to the property.

From Salt Lake City International Airport: Take I-80 E toward Salt Lake City, continue on I-80 E toward I-15 S, merge onto I-15 S, take the exit toward 3300 S, continue east on 3300 S, turn left onto Melbourne Street.

From Downtown Salt Lake City: Head south toward I-15 S, merge onto I-15 S, take the exit toward 3300 S, continue east on 3300 S, turn left onto Melbourne Street.

From Park City: Take I-80 W toward Salt Lake City, continue toward I-215 S, merge onto I-215 S, take the exit toward 3300 S / Millcreek, continue west on 3300 S, turn right onto Melbourne Street.

Parking

2 cars can fit comfortably in the driveway. Street parking is available for additional vehicles in the front and on the side of the home. The garage is NOT available for guest use yet.

• Driveway 1: Pull around to the south side of the home. There is a large sliding chain link gate. On the west side of the gate there is a pole with a metal triangle piece attached. Lift that triangle piece up vertically to slide the gate open wide enough for your vehicle.
• Driveway 2: In front of the detached garage there are 2 spaces to park. You may then enter through the gate to the backyard.
• Street parking: In front of the home by the mailbox.

Check-In Time

4:00pm MST, unless otherwise agreed upon 24 hours in advance. Early Check-In requests require 24 hours' notice and are subject to availability at a rate of $15 per hour.

Gaining Access

You will enter the home using the code: 40601. Please check your Welcome email. Tutorial Video

• Unlocking Upon Arrival: Tap the screen to wake the lock. Type in the code provided and tap the padlock button.
• Locking Upon Departure: Make sure the door is fully closed, then tap the padlock button. Check that the lock is fully engaged by trying to open the door.

Heating & Cooling

This home is equipped with central heating and air conditioning. The thermostat is located in the living room upstairs.

Please do not set the A/C below 72°F. Setting it lower can cause the system to freeze up. Thank you for helping us keep the home comfortable!

WiFi

Network Name: QF08590
Password: Homepass25

Check-Out Time

10:00am MST, unless otherwise agreed upon 24 hours in advance. Late Check-Out requests require 24 hours' notice and are subject to availability at a rate of $15 per hour.

Check-Out Instructions

We only ask a few things of our guests, as we know you're busy packing up:

• Please leave the linens on the beds.
• For used towels, please put them in a pile on the floor of the bathroom.
• If you moved furniture, PLEASE move it back!

If any damage occurs, please report it right away with a picture and we can process it through the Accidental Damage Protection.

If you have extra time, these things help our cleaning team but are not required:

• Start a load of used towels.
• Clean any used dishes or start the dishwasher.
• Take the bagged garbage out to the garbage cans.

House Rules

1. No Smoking/Vaping: This is a 100% smoke-free property. Any violation will result in a $200 per day fine for the duration of the stay.
2. Pet Policy: Undisclosed or unauthorized pets will incur a $250 fee. Monthly pet fees are $75 per month, per pet. Approved pets and ESAs are $20/day per pet. ADA-recognized Service Animals stay for free. Guests must clean up after their pet ($25 fee per instance of uncollected waste outdoors). Guests are responsible for professional cleaning costs for indoor accidents and the full cost of any property damage caused by pets.
3. Early Check-In/Late Check-Out: Requests require 24 hours' notice and are subject to availability at a rate of $15 per hour. Unauthorized late check-outs will be charged $50 per hour.
4. Cancellation Policy: By booking, guests agree to the cancellation policy on the listing. If a guest cancels and those dates are successfully rebooked, a refund will be issued for the rebooked portion.
5. Consumables: We provide an initial supply of paper goods, soaps, sponges, and detergents. Additional supplies are the guest's responsibility.
6. Lost and Found: Items left behind will be held for 14 days. Items can be shipped for a $20 service fee plus materials and shipping. After 14 days, items are considered abandoned.
7. Property Condition: Survey the home upon arrival and report pre-existing damage within 4 hours of check-in. After this grace period, the guest accepts the property's condition.
8. Mail & Packages: Contact guest services before shipping items to the property. The host is not responsible for mail or packages delivered or lost during your stay.
9. Pest Control: Our properties are professionally treated. Should a pest-related medical issue be reported, guests must provide medical confirmation of the cause.
10. Lockouts: For key doors, contact guest services for lockbox instructions. For all other lockouts, guests are responsible for hiring a locksmith. If the host's team is dispatched, a $75 service fee will be charged.
11. Moving Furniture: Not allowed. A $500 fee will be assessed if cleaners have to move furniture.
12. Third-Party Bookings: Booking on behalf of others is strictly prohibited. Any exceptions require prior written approval from the host.
13. Quiet Hours: 10:00 PM to 8:00 AM. Keep all audio and noise at a minimum out of respect for the neighbors.
14. Missing/Broken Items: Report to the host. Leave broken items on the kitchen counter. Additional charges may apply.
15. Garbage: All garbage must be bagged and stowed in the bins on the property. A $50 fee per bin will be assessed for unbagged garbage.
16. Property Maintenance: Light maintenance may occur during your stay. Regularly scheduled exterior services will proceed without prior notice. For indoor maintenance, we will request your permission before entering.

House Manual

Game Night

Dive into our game collection and have fun! Just be sure all the pieces make it back into their boxes before checkout.

Television

The TVs are equipped with Roku devices. After turning on the TV, Roku will ask you to input your check-out date. You'll then be free to use any of the available apps with your personal logins. On your check-out date, the TV will reset and sign you out of any streaming platforms.

Blinds & Curtains

Please be careful with the blinds and/or curtains. Shut them when leaving to keep the house cool.

Garbage & Recycling

Garbage and recycling bins can be found inside the gate next to the detached garage (1 black bin and 1 blue recycle bin). All garbage must be bagged.

Trash Pickup Day: Friday (1 can). Recycling Pickup: Friday (1 blue can). If receptacles are full upon arrival, please notify us.

Exterior Windows & Doors

Please lock all doors and windows when leaving the property. If you go out for the day and won't be returning until dark, turn your porch light on for ease of entry.