642 Upstairs Guidebook
We are so happy to be hosting you for your upcoming vacation! You couldn't find a better location for downtown. That orange house at the bottom of the photo is your space! We hope you take time to enjoy the area. As a family-owned company, we prioritize family and understand the importance of creating cherished memories. Tag us on Instagram @stayconmigo and we would love to be part of your adventure!
If you need anything during your stay, don't hesitate to reach out.
Parking Map
Here is a guide map to your parking. This is a legal duplex so we do share the lot with the other unit. You are the "237 Guest". If you have two cars you can park tandem style.
Frequently Asked Questions
Address and Directions
237 N Center St. Salt Lake City, UT 84103
GPS navigation will take you right to the property front door. Turn down the driveway to the left to find your parking.
Parking
You are "237". Park in the driveway behind the house. You can also park in front of the house on the street, but it is not recommended. Walk to the front door #237.
Check-In Time
4:00pm MST, unless otherwise agreed upon. Early check-ins are available on a case by case basis with varied fees based on the requested time.
Gaining Access
Your code will be sent 24 hours prior to check-in via message.
- Unlocking Upon Arrival: Enter the code into the smart deadbolt (a black touch screen keypad) and press the unlock symbol. You may need to wake it up first. Watch the tutorial video (note: the code in the video is not your code).
- Locking Upon Departure: Make sure the door is fully closed (in winter you may need to pull it with more force), then tap the padlock button. Confirm the lock is engaged by trying to open the door.
Heating and Cooling
Central heating and cooling is available throughout the property and controlled via the thermostat.
WiFi
Network Name: Center Place
Password: 123456789!
The router is in the queen bedroom on the right side of the bed. This internet is shared between both units. Please do not unplug the router to use the outlet for your phone.
House Rules
If any issues arise during your stay, please reach out as soon as possible. Timely communication is key. The guest services team will troubleshoot with you first before dispatching a handyperson. If no issue is found or it was user error, the guest pays the fee. If a property issue is confirmed, the owner pays.
- Smoking/Vaping: This is a 100% smoke-free property. Any violation will result in a $200 per day fine for the duration of the stay.
- Pet Policy: Undisclosed or unauthorized pets incur a $250 fee. Approved pets and Emotional Support Animals incur a pet fee listed on the booking. Service Animals stay for free under the ADA. Guests must clean up after their pet; a $25 fee per instance of uncollected outdoor waste applies. Guests are responsible for professional cleaning costs for indoor accidents and the full cost of any property damage caused by pets.
- Early Check-In / Late Check-Out: Requests require 24 hours notice and are subject to availability. Extended requests may require booking an additional night. Unauthorized late check-outs will be charged a fee.
- Cancellation: Guests agree to the cancellation policy on the listing. If a guest cancels and those dates are rebooked by another party, a refund will be issued to the original guest for the rebooked portion.
- Consumables: An initial supply of paper goods, soaps, sponges, and detergents is provided. Additional supplies needed during the stay are the guest's responsibility.
- Lost and Found: The host is not responsible for lost items. Contact guest services via the booking platform to recover an item. Shipping is available for a $20 service fee plus materials and postage, payable in advance. Items are held for 14 days; after that they are considered abandoned.
- Property Condition: Survey the home upon arrival and report any pre-existing damage or cleanliness issues with photos within 4 hours of check-in. After that grace period, the guest accepts the property's condition.
- Mail and Packages: Contact guest services before shipping anything to the property. The host is not responsible for mail or packages delivered or lost during your stay. For stays over 15 days, a separate lease agreement or post office delivery may be required.
- Pest Control: Properties are professionally treated. If a pest-related medical issue is reported, guests must provide medical confirmation. A third-party inspector will then verify findings and determine the appropriate resolution.
- Lockouts: For key-access doors, contact guest services for lockbox instructions. For all other lockouts, guests are responsible for hiring a locksmith. If a host team member is dispatched, a $75 service fee applies.
- Moving Furniture: Not allowed. A $500 fee applies if cleaners must move furniture to reset the property.
- Third-Party Bookings: The person who books must be the person staying. Exceptions require prior written approval from the host via the booking platform.
- Quiet Hours: 10:00 PM to 8:00 AM. Please keep noise at a minimum out of respect for neighbors.
- Missing/Broken Items: Report any missing or broken items to the host. Leave broken items on the kitchen counter when you check out.
- Garbage: All garbage must be bagged and placed in the bins on the property. No debris left outside unattended. A $50 fee per bin will be assessed for unbagged garbage.
- Property Maintenance: Light maintenance may occur during your stay. Regularly scheduled exterior services (lawn care, snow removal, hot tub maintenance) will proceed without prior notice. For indoor maintenance, we will request your permission before entering. Our team is authorized to access the property during business hours once coordinated with you.
Check-Out Time
10:00am MST, unless otherwise agreed upon. Late check-outs are available on a case by case basis with varied fees.
Check-Out Instructions
We do not require anything as we know you are busy packing up, but if you would like to help:
- Leave the linens on the beds.
- Put used towels in a pile on the bathroom floor.
- Move any furniture back to its original position.
- Let us know if anything did not work during your stay.
If you have extra time, these things help our cleaning team but are not required:
- Start a load of used towels.
- Clean any used dishes or start the dishwasher, if applicable.
Area Recommendations
For a detailed guide to the area, visit our Salt Lake Area Recommendations page.
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House Manual
Blinds and Curtains
Please be careful with the blinds and curtains. If leaving the house for a length of time, closing them will help keep the house cool.
Exterior Windows and Doors
Lock all doors and windows when leaving the property. If you will not be returning until dark, turn the porch light on for ease of entry.
Garbage
Garbage and recycling bins are behind the duplex in the parking lot. All garbage must be bagged. A valet service pulls the bins to and from the curb. If they are not out on Tuesday night, feel free to move them to the curb and let us know.
Pick-Up Day: Tuesday. If receptacles are full upon arrival, please notify us.
Television
The TVs are equipped with Roku devices, giving you access to free content, live TV, and music, or your personal streaming app logins. After turning on the TV, Roku will ask for your check-out date. On that date, the TV resets and signs you out of all streaming services.
Veterinary Care Nearby
While adventuring with your pet, here are the closest veterinary clinics:
Country View Veterinary Hospital
Hours: Mon-Fri 8:00 AM - 5:30 PM, Sat 8:00 AM - 12:00 PM, Sun Closed
Phone: +1 801-225-6911
Directions | Website
Utah Veterinary Hospital
Hours: Mon-Fri 8:00 AM - 5:00 PM, Sat-Sun Closed
Phone: +1 801-375-8833
Directions | Website
VCA Timpanogos Animal Hospital
Hours: Mon-Fri 7:30 AM - 6:00 PM, Sat 8:00 AM - 4:00 PM, Sun Closed
Phone: +1 801-377-1800
Directions | Website
