237 Guidebook

We are so happy to be hosting you for your upcoming vacation! You couldn't find a better location for downtown. That orange house at the bottom of the photo is your space! We hope you take time to enjoy the area and make lasting memories. We are active on social media so please tag @stayconmigo on Instagram so we can be part of your vacation too! Feel free to reach out at any time during your stay.

Parking Map

Here is a guide map to your parking. This is a legal duplex so we do share the lot with the other unit. You are the "237 Guest". If you have two cars you can park tandem style.

Frequently Asked Questions

Address and Directions

237 N Center St. Salt Lake City, UT 84103

GPS navigation will take you right to the property front door. Turn down the driveway to the left to find your parking.

Parking

Park in the driveway behind the house. You can also park in front of the house on the street, but it is not recommended. Walk to the front door #237.

Check-In Time

4:00pm MST, unless otherwise agreed upon. Early check-ins are available on a case by case basis with varied fees based on the requested time.

Gaining Access

Your code will be sent 24 hours prior to check-in via message.

  • Unlocking Upon Arrival: Enter the code into the smart deadbolt (a black touch screen keypad). Enter the code and press the unlock symbol. You may need to wake it up first. Watch the tutorial video (note: the code in the video is not your code).
  • Locking Upon Departure: Make sure the door is fully closed (in winter you may need to pull it with more force), then tap the padlock button. Confirm the lock is engaged by trying to open the door.

Heating and Cooling

Central heating and cooling is available throughout the property and controlled via the thermostat.

WiFi

Network Name: Center Place
Password: 123456789!

The router is in the queen bedroom on the right side of the bed. This internet is shared between both units. Please do not unplug the router to use the outlet for your phone.

House Rules

If any issues arise during your stay, please reach out as soon as possible. Timely communication is key. The guest services team will troubleshoot with you first before dispatching a handyperson. If no issue is found or it was user error, the guest pays the fee. If a property issue is confirmed, the owner pays.

  1. Smoking/Vaping: Not permitted on the premises. A $200 per day fee applies for each day of the reservation if smoking or vaping is found.
  2. Pet Policy: Pet-friendly properties are marked on the listing. Pets are allowed at $10 per pet, per day. Emotional Support Animals fall under this policy. Service Animals are permitted at all properties at no cost. Guests must clean up after their animal ($10 per exterior location if not). Unauthorized pets incur a $250 fee.
  3. Communication: Guest services is available 24/7 on the booking platform. When reaching out, have ready: the name on the reservation, the property name or address, and the city.
  4. Early Check-In / Late Check-Out: Subject to cleaning team availability. Standard fee is $15 per hour. 24 hours advance notice required. Unauthorized late check-outs incur a $50 fee per hour past check-out time.
  5. Tours: In-person tours are not available for stays of 1-15 days. For longer stays, reach out for details.
  6. Cancellation: Guests agree to the cancellation policy on the listing. Policies are firm. If dates are rebooked after a cancellation, a refund will be issued to the original guest.
  7. Occupancy Limits: Maximum occupancy is listed on the property. Additional fees may apply for guests above the number on the reservation.
  8. Reservation Changes: Submit a Reservation Alteration Request for date or guest count changes. Price adjustments may apply. The host reserves the right to deny requests.
  9. Consumables: Paper goods, soaps, sponges, and detergents found at the property upon arrival are included. Additional items are the guest's responsibility.
  10. Lost and Found: Items left behind are held for 14 days. Contact guest services via the booking platform. Shipping is available for a $20 fee plus materials and postage. After 14 days, items are considered abandoned.
  11. Acceptance of State of Property: Survey the property upon arrival and report any pre-existing damage within the first two hours of check-in. After that, the guest accepts the condition of the property.
  12. Receiving Packages: Contact guest services for questions about receiving packages. The host is not responsible for items shipped to the property.
  13. Pests: Professional pest control is maintained at all properties. If a bite or rash is reported, guests must seek medical attention to confirm the cause before further action is taken.
  14. Locked Out: Guest services can guide you to the lockbox for key-locked doors. For keypad doors, guests must call a locksmith at their own cost. A $60 fee applies if someone from the host team is dispatched.
  15. Moving Furniture: Not allowed. A $500 fee applies if cleaners must move furniture to reset the property.
  16. Name on Reservation: Guests may not book on behalf of someone else without explicit written approval from the host via the booking platform.
  17. Extended Stay Cleaning Fee: For stays over 15 days, an additional fee of 50% of the advertised cleaning fee applies, due 24 hours before check-in.
  18. Quiet Hours: 10:00 PM to sunrise. Please keep noise at a minimum out of respect for surrounding residents.
  19. Missing/Broken Items: Report any missing or broken items to the host. Leave broken items on the kitchen counter when you check out.
  20. Garbage: All garbage must be bagged and placed in the bins on the property. No debris left outside unattended.
  21. Doors and Windows: Lock and close all windows and doors when leaving to avoid wildlife or bug encounters.
  22. Parking: Specific parking limits are on the listing. Street parking is only permitted where signage indicates.
  23. Cameras: Outdoor security cameras may be in use and are disclosed on the listing. No cameras are located in or pointing to indoor spaces.
  24. Maintenance: Light maintenance may be required during your stay. We will notify you in advance if a maintenance team member needs to stop by. They may access the property during normal business hours if no one answers.

Check-Out Time

10:00am MST, unless otherwise agreed upon. Late check-outs are available on a case by case basis with varied fees.

Check-Out Instructions

We do not require anything as we know you are busy packing up, but if you would like to help:

  • Leave the linens on the beds.
  • Put used towels in a pile on the bathroom floor.
  • Move any furniture back to its original position.
  • Let us know if anything did not work during your stay.
  • Clean any dishes left in the sink.

Area Recommendations

To see local recommendations, visit our Salt Lake Area Recommendations page.

House Manual

Blinds and Curtains

Please be careful with the blinds and curtains. If leaving the house for a length of time, closing them will help keep the house cool.

Exterior Windows and Doors

Lock all doors and windows when leaving the property. If you will not be returning until dark, turn the porch light on for ease of entry.

Garbage

Garbage and recycling bins are in front of the garage. All garbage must be bagged. A valet service pulls the bins to and from the curb. If they are not out on Tuesday night, feel free to move them to the curb and let us know.

Pick-Up Day: Monday. If receptacles are full upon arrival, please notify us.

Television

The TVs are equipped with Roku devices, giving you access to free content, live TV, and music, or your personal streaming app logins. After turning on the TV, Roku will ask for your check-out date. On that date, the TV resets and signs you out of all streaming services.